Poly CCX 500 Kenya

The Poly CCX 500 Kenya is equipped with award-winning Poly Acoustic Fence technology which blocks out any background noises that may cause distractions during voice communications.

Add to quote

Description

Poly CCX 500 Desktop Phone Kenya

The Poly CCX 500 Kenya is a modern desktop phone which was released in 2020 to meet the communication needs and requirements of managers and executives. Poly CCX 500 Kenya is designed to not only offer you simple and intuitive user experience but also offer you a maximum collaborative experience courtesy of a native Microsoft Teams user interface. For outstanding audio clarity, the CCX 500 Kenya combines Poly HD Voice, Poly Acoustic Clarity and Poly Acoustic Fence to filter out background noises in open offices and call centres, enabling you to focus on your conversation.

Poly CCX 500 Kenya is built to offer an easy user interface with no technical expertise required. A dedicated Microsoft Teams button and one-touch access to contacts enable you to easily launch meetings and connect with your colleagues and friends. Poly CCX 500 Kenya offers easy telephony deployment and support, thanks to its robust provisioning and management capabilities.

CCX 500 Key Features

Native Microsoft Teams experience
5-inch multi-touch LCD display
Poly HD Voice
Poly Acoustic Clarity
Poly Acoustic Fence to eliminate distracting background noise
Full duplex speakerphone operation with world-class echo cancellation
Powerful chipsets to support next-generation features
Optional Wi-Fi dongle for easy to install anywhere
Power over Ethernet
Headset options to suit any style (Bluetooth®, USB, RJ9)
Poly HD Voice
- Poly HD Voice integrated in the Poly CCX 500 Kenya enables you to hear clearly and focus on your conversations, even when in noisy, open places.
Poly Acoustic Fence
- The Poly CCX 500 Kenya is equipped with award-winning Poly Acoustic Fence technology which blocks out any background noises that may cause distractions during voice communications.
Native Microsoft Teams Experience
- CCX 500 Kenya boasts of a 5-inch multi-touch LCD display which is fitted with a dedicated Teams button for instant launching of Microsoft Teams whenever you wish to connect and collaborate with your colleagues, partners, friends, and family.
Robust provisioning and management
- The Poly CCX 500 Kenya phone is easy for IT departments to manage, with robust provisioning and management of telephony deployment and support.
Multiple headset options
- Multiple headset options are available to suit any worker’s style. Poly CCX 500 Kenya offers many options of using your headsets so as to enjoy maximum mobility and freedom. You can connect your headsets wirelessly through Bluetooth, or using a wired means by connecting it through a built-in USB port.

Poly CCX 500 – Technical Specifications

User interface features

Gesture-based, multitouch-capable touchscreen
5-inch color LCD (720 x 1280 pixel)
9:16 aspect ratio
Screensaver
On-screen virtual keyboard
Voicemail support
Adjustable base height
One USB type-A port (2.0 compliant) for media and storage applications
One USB Type-C port (2.0 compliant) for media and storage applications
Integrated Bluetooth 4.2
Unicode UTF-8 character support
Adjustable font size selection (regular, medium, large)
Normal and dark mode
Multilingual user interface1 including Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish

Audio Features

Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
Frequency response—100 Hz–20 kHz for handset, optional headset, and handsfree speakerphone modes
Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
Individual volume settings with visual feedback for each audio path
Voice activity detection
Comfort noise generation
DTMF tone generation (RFC 2833 and in-band)
Low delay audio packet transmission
Adaptive jitter buffers
Packet loss concealment
OPUS support

Headset and handset compatibility

Dedicated RJ-9 headset port
Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
Compliant with ADA Section 508 Subpart B 1194.23 (all)
Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
Compatible with commercially available TTY adapter equipment
USB headset support
Bluetooth headset support

Network and provisioning

SIP protocol support
SDP
IETF SIP (RFC 3261 and companion RFCs)
Two-port gigabit Ethernet switch
10/100/1000Base-TX across LAN and PC ports
Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
Manual or dynamic host configuration protocol (DHCP) network setup
Time and date synchronization using SNTP
FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
Provisioning and call server redundancy supported1
QoS Support—IEEE 802.1p/Q tagging
(VLAN), Layer 3 TOS, and DHCP
VLAN—CDP, DHCP VLAN discovery, LLDPMED for VLAN discovery – Network address translation support for static configuration and “keep-alive”
SIP signaling
RTCP and RTP support
Event logging
Syslog
Hardware diagnostics
Status and statistics reporting
IPv4 and IPv6
TCP
UDP
DNS-SRV

Security

802.1X authentication and EAPOL media encryption via SRTP
Transport layer security (TLS)
Encrypted configuration files
Digest authentication
Password login
Support for URL syntax with password for boot server address
HTTPS secure provisioning
Support for signed software executables

Power

Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0) 13 W (Max)
External universal AC/DC adapter (optional) 48 VDC @ 0.52 A (25 W)
ENERGY STAR® rated

Approvals

Argentina ENACOM
Australia RCM
Brazil ANATEL
Canada ICES and NRTLC
China CCC and SRRC
EEA CE Mark
Eurasian Customs Union EAC
India WPC
Indonesia SDPPI
Israel MOC
Japan MIC and VCCI
Malaysia SIRIM
Mexico IFETEL and NYCE
NZ Telepermit
Saudi Arabia CITC
Singapore IMDA
South Africa ICASA
South Korea KC
Taiwan NCC
UAE TRA
USA FCC and NRTL

Radio

USA–FCC Part 15.247
Canada–RSS 247 Issue2
EU–ETSI EN 300 328
Japan–Article 2.1 Item 19-2
Australia–AS/NZ4268

Safety

UL 62368-1
CAN/CSA C22.2 No. 62368-1-14
EN 62368-1
IEC 60950-1 and IEC 62368-1
AS/NZS 62368-1

Operating conditions

Temperature: 0 to 40 °C (+32 to 104 °F)
Relative humidity: 5% to 95%, noncondensing

Storage temperature

-40 to +70 °C (-40 to +160 °F)

Console
Handset with handset cord (handset model only)
Network (LAN) cable—CAT-5E
Desk stand
Setup sheet

Size

With handset: 17.8 cm x 21.6 cm x 5.2 cm WxHxD (7.0 in x 8.5 in x 2.0 in WxHxD)
Without handset: 10.5 cm x 21.6 cm x 5.2 cm WxHxD (4.1 in x 8.5 in x 2.0 in WxHxD