AVAYA KENYA – AVAYA PHONE SYSTEM

Avaya Telephone System is an expert in providing comprehensive, integrated voice and data infrastructures in the telecommunication market.

Avaya Telephone System is well proven in the telecommunication market in the direction of creating a comprehensive, integrated voice and data infrastructures. Avaya offers an advanced telephony solution that is based on maximum reliability at all levels from the various components of the solution to the whole network. Avaya provides a full set of functional applications, that is, wireless communication system with DECT standard, recording system, call billing, Mobility, notification, conferencing, workplace telephone operators, call-center, and video conferencing system. The wide range off application available based on optimizing the business process. With Avaya, you are getting the cost-effective, feature-rich, and future-proof solutions, and it will help you to move your small business ahead of the competition.

Avaya – High-Performance, Flexible Communication Solution

Challenges are redefined every day, particularly in difficult economic times. Your company requires a sustainable, forward-looking solution to stay afloat amid changing circumstances. The essential capital you have is your employees. To develop their full potential, they need efficient tools to support them in their work. With the Avaya Unified Messaging solution for processing emails, voice messages, and faxes, customer requests are received and dealt with quickly and more efficiently. User-friendliness, simple user prompting, and a lot of features at every workstation transform each Avaya telephone into a high-performance work point. Whether your focus is on a large sales force (Mobility), high inbound or outbound (CRM), or network configuration options, you are on the right track with Avaya Telephone System.

Contact us for AVAYA Phone System installation for your office. We can supply and install the Avaya telephone system in Kenya and its environs. Our services area includes Eldoret, Kenya, Eldoret, Mombasa, Eldoret, Kisumu, and Nairobi.

How is Avaya Rated?

Avaya telephone systems boast features, support, integrations, systems, and plans that are tailored to meet the needs of the end-users. It offers systems, capabilities, and a level of sophistication that is unrivaled when juxtaposed with what is in the offing from other business phone providers. Its wide collection of user-friendly features and excellent customer service makes it an easy choice for both medium-sized and large growing businesses. The company’s uncanny ability to remodel existing infrastructure and develop a personalized and custom business phone solution around it also puts it in good stead. This ‘Mercedes solution at Ford pricing’ is the reason why nearly 90% of   Fortune-500 Companies use Avaya. All these culminate in a rating of excellence for Avaya telephone systems.

Are You Looking for Avaya Telephone System?

We can supply, install, and maintain the Avaya IP500, Avaya IP Office, and Avaya Communications Manager.

VDS know how vital a phone system is to your company, it is almost impossible to run a successful business without efficient communication between staff and customers. We provide phone systems to suit your needs. VDS makes the most of the advanced features Avaya telephone system in Nairobi has to offer, to give you the very best phone system solution for your business. Avaya IP Office is an all-in-one solution designed to meet the communications challenges of small and medium-sized companies; it can be scaled from 2 to 360 extensions to suit home offices, standalone businesses, and networked branch and head offices.

Call Us  for full avaya system demo

Get complete project management services for new phone system installations and comprehensive support (remote and field-based) packages for new and existing Avaya IP500 and IP Office telephone system in nairobi users.

Avaya IP 0ffice Editions

As of start 2012, Avaya IP Office comes in four editions: IP Office Basic Edition, IP Office Essential Edition, IP Office Preferred Edition and IP Office Advanced Edition.

Avaya IP 0ffice Basic  Edition

IP Office Basic Edition is the lowest level package for Avaya’s IP Office system, incorporating voice messaging and basic auto attendant.

▪ Voicemail box for all employees on the system; voicemail notifications on email
▪ Limited automated attendants can be programmed for basic routing of incoming calls
▪ Basic Edition only works with Analog and digital handsets and only scales to 100 users

Avaya IP 0ffice Essential Edition

IP Office Essential Edition is the entry-level IP package for Avaya’s IP Office system, incorporating voice messaging, basic auto-attendant and Mobility features for all users
▪ Voicemail box for all employees on the system; ability to send voicemail to email
▪ Automated attendants can be programmed for basic routing of incoming calls
▪ Dial By Name – Using your internal directory, callers can easily search the person they wish to connect with via touch-tone.

Avaya IP 0ffice Preferred Edition

IP Office Preferred Edition is our most commonly requested package, adding conferencing, call routing, call recording & flexible programming.

▪ Sophisticated advanced Voicemail Pro
▪ Secure Meet Me Conferencing: Users can host their conference calls with personal pin codes, up to 128 parties in total.
▪ Automated call routing – Multiple and multi-level as well as conditional routing to ensure that the right person gets the call.
▪ Call recording to a voicemail box – Automatic and on-demand ability to record incoming or outgoing calls that you pre-set based on a need for a specific frequency or that you enable instantly with the push of a button.
▪ Flexible programming via a graphical user interface – makes customizable call routing changes to your business easy and quick to implement.

Avaya IP 0ffice Advanced Edition

With IP Office Advanced Edition calls received outside of business hours (and even during business hours) are completely streamlined. Allow customers to access information, check the status of orders, and more using integrated voice response services. Enable customers to request information, customers (and employees) to complete surveys providing valuable insight into their experience and satisfaction without tying up your staff. Callers will be asked a customized question and given time to respond before the next question being asked. Responses can be audio and touch-tone. This form-filler capability ensures that all required information is gathered logically and clearly. Retrieval of responses is as simple as listening to a voicemail message.

With IP Office Advanced Edition, you can balance the workload of employees by distributing calls among staff members. Measure staff productivity of call handling and identify areas where change is needed. Customer conversations can be recorded and played back at a later time through an interface that allows you to search quickly for the desired call. Know where to provide coaching to staff members to improve customer service. IP Office Advanced Edition allows you to utilize your employee’s time and talent wisely, empowering you to personalize service to customers as they prefer. Our Service areas include Kenya, Eldoret, Mombasa, Kisumu, Thika, Eldoret, Nairobi & Nyahururu.

Avaya IP Office 500

If you are looking for a highly modular unified communication platform, then the Avaya IP Office 500 is designed for your needs. Whether you own a small or medium enterprise, this award-winning model of Avaya IP office 500 can give you complete solutions for your telephony, conferencing, messaging, customer management, and unified communications. Simply, this is a compact solution with a unique set of leading-edge communication solutions to help your work environment smarter and make your employees feel easy to serve your customers effectively. Avaya Telephone System helps businesses to change their mode of operation to enable them to take a step ahead of their competitors. More than one million businesses already use Avaya solutions and services. IP telephony, unified communications, contact centers … Avaya’s service and support is 100% suited to any kind of business environments

What are the Features of the Avaya Telephone System?

Avaya IP Office is way ahead of the chasing pack concerning its features. With over 700 features, which include auto attendant, call routing via IVR, remote worker, call recording, selective call blocking, internal CRM, voicemail to email/text, and audio/video/web conference, it makes for the perfect tool. Its call features include;

• Voicemail-to-Text
• Voicemail-to-Email
• Web Conferencing
• Conference Calls
• Mobile Softphone
• Online Faxing
• Business Texting
• Computer Telephony Integration
• Auto Attendant
• Interactive Voice Response
• Very sophisticated call-routing capabilities.
• Remote Access Server and VPN support.
• Supports digital, analog or IP handsets.
• CTI comes free-of-charge so you can dial from the screen at no charge.
• Full synchronization with Microsoft Exchange, Google Apps, Skype, Oracle Sales Cloud and Salesforce which enables it to communicate with these platforms through its integration with them.
• PC operator console available for more advanced users.
• Versatile voicemail that allows you to control and listen to messages with on-screen prompts
• Integrated firewall.Administrator software that allows you to manage your own system.Excellent speaker quality, which is great for hands-free operation and a host of other features that make it one of the top choices when it comes to business communication solutions.

What Does Avaya Offer?

Avaya offers cloud-based and on-premise VoIP phone systems. Also in the offing is a large number of other business solutions that are designed to keep tabs on messaging, Mobility, unified communication, and more. Avaya systems are bespoke and flexible; they are tailored to meet the unique needs of many businesses with a reservation that can accommodate more than 2000 users spread across over 150 locations.

Avaya offers a single, compact, feature-rich platform that integrates the capacities you demand–Voice over IP technology and wireless communications working together as one. If you are looking for a  telecom solution, Vector Kenya is your Best Avaya Reseller of choice in Nairobi. Contact us today for your Business Telephone Installation and one of our sales agents will get back to you with a cost-effective Avaya Phone System solution. We are Supporting Businesses all across Kenya that include Kilifi, Eldoret, Mombasa, Nakuru, Nakuru, Kisumu & Malindi.

Cost of IP PBX Avaya

The price of an IP PBX Avaya is based on many factors, such as IP network infrastructure, bandwidth and scalability, network protocols, applications, and types of IP Phones in Eldoret. After understanding and analyzing the required solutions for your needs, our experts will prepare you for an offer. As one of the Top Avaya Distributors in Kenya, we always keen to showcase how our offers help the customers and suppliers grab the best deal for their business communication system.we also spend a great deal of effort in understanding how customers research and buy Office Telephone Systems. This is how we become a key Avaya supplier in Kenya.

Contact our Sales Team by phone: (+971) 4 4504145 or e-mail: info@www.vds.co.ke for the best possible solutions.

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